We strive to ensure your satisfaction with every purchase. However, if you need to make a return, please review and follow our return process carefully:

Check Return Eligibility:

Confirm that your item is eligible for return by reviewing our return policy. Returns must be requested within 30 days of receiving your order, and the item should be unused, in its original packaging, and with all tags intact.

Submit a Return Request:

Submit a return request by sending an email to our Support Center with the following details: 1) Your order number, 2) Purchase Receipt, and 3) Reason for return.

• Email: support@meronsi.com

Our customer service team will review your request and respond within 36-72 hours, providing the return address and any additional instructions.

Return the Item:

Ship the item to the provided address as per the instructions. Ensure you send us proof of return, including a tracking number and a valid return receipt.

Refund or Exchange:

Once the returned item is received and inspected, we will notify you via email and process your exchange or refund within 3-5 business days.

Refunds may take the following time to process after approval:

• Credit Card Refunds: 7-14 business days

Return Shipping Costs:

Since we offer Free shipping for purchases, customers are responsible for return shipping fees unless the return is due to a defective or incorrect item.

Non-Returnable Items:

Certain items, such as final sale products or custom orders, are not eligible for return.