Welcome to Meronsi’s FAQ page! Here you’ll find answers to some of the most common questions about our handbags, orders, and policies. If you don’t see your question here, feel free to contact us—we’re happy to help!

1. What makes Meronsi handbags unique?

At MERONSI, we combine premium-quality materials, modern designs, and affordable pricing. By working directly with trusted manufacturers, we offer luxury-style handbags at wholesale market prices, making premium quality accessible to everyone.

2. What materials are used in Meronsi handbags?

We use high-quality materials such as genuine leather and durable fabrics, ensuring long-lasting style and functionality. Each handbag is crafted with attention to detail and premium finishes.

3. How can I place an order?

Ordering from Meronsi is simple! Browse our collections, add your favorite handbags to the cart, and follow the checkout process. You’ll receive a confirmation email once your order is complete.

4. What payment methods do you accept?

We have partnered with Stripe Payment Platform and accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

5. Do you offer international shipping?

Currently, we ship within the United States. We’re working to expand our services to more locations soon—stay tuned!

6. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Use this number to track your package directly on the carrier’s website.

7. What is your return policy?

We accept returns, please visit our Returns & Exchanges page and follow the steps provided.

8. Do you offer exchanges?

Yes! If you’d like to exchange an item, please visit our Returns & Exchanges page and follow the steps provided. Exchanges are subject to availability.

9. What should I do if I receive a damaged or incorrect item?

We sincerely apologize for the inconvenience. If you receive a damaged or incorrect item, please contact our customer service team at support@meronsi.com within 7 days of delivery, and we’ll make it right.

10. How can I care for my Meronsi handbag?

To maintain the beauty of your handbag:

• Avoid overloading to prevent stretching.

• Clean gently with a damp cloth; do not use harsh chemicals.

• Store in a dust bag when not in use.

11. Do you offer discounts or promotions?

Yes, we offer discounts and promotions time to time! Subscribe to our newsletter to stay updated on the latest deals and new arrivals.

12. How can I contact your customer service?

You can reach us at support@meronsi.com. Our team is available Monday to Friday, 9:00 AM to 6:00 PM (CST).

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If you have more questions, don’t hesitate to reach out.

Thank you for choosing Meronsi—we’re thrilled to be part of your Fashion journey!